Should I use my board or school email address?
School board mail servers use some very strict spam and email filters. This may cause some of our emails to be blocked, flagged as spam or quarantined erroneously causing you unnecessary grief.
We recommend using a personal email address when signing up for our service.
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How do I change my email address?
Click on “My Profile” from the menu Click on the “Manage E-Mail Address” tab Add your new email If you want to make the new email addres your primary email address, click “Make Primary” If you would like to remove an email address (once you have ...
How do I verify my email address?
After you sign up an email will be sent to the address you provided during the signup process to verify that it was entered correctly. Depending on your email client and service it may take up to 15 minutes for this email to arrive. If you don’t see ...
I didn't receive an email, what should I do?
If you don’t see the email in your inbox, please check your junk or spam folder. If after 15 minutes you still haven’t received it, please Contact Us.
How does the number of reports available to use, work?
For each subscribed year of service, you are allowed to write 100 reports. Each report you write will lessen the amount of reports you can write by one. The number of available reports have no monetary value and do not carry over into the next ...
How do I change from past to present tense comments?
Adjusting the grammatical tense of your comments to either past or present goes a long way to create comments that are relevant to the report being written. Our "Auto" tense mode will automatically adjust the tense of your comments based on the ...