How do I view my payment history?
- Click on “My Profile” from the menu
- Click on the “Subscriptions” tab
- Click the “Payment History” button
*Note: If you are an old customer of our (thanks!) you might not be able to view your payment history in the new version.
Please contact us if you need assistance with billing.
How do I edit a report?
Click on the view button next to the student’s name on the Classroom page to view all of that student’s reports Click the “View Detailed Report” button Click the “Edit Report” button Make the changes you would like to make to the report Click on the ...
I have reports left over from last year, but I am being asked to renew.
Your profile is most likely showing the reports you had left over from your last year of reporting or what you'd have if your subscription had renewed. We limit the number of reports you can generate, per subscribed year, to thwart account sharing. ...