How do I cancel my subscription?

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• If I cancel will I still get the same price when I resubscribe?

  Unfortunately not. We have never increased our prices for our teachers that joined us years ago, as long as they kept their subscriptions active. If you cancel and then resubscribe you’ll have to pay the current annual subscription fee.

• If I cancel, can I get a refund?

  Yes, as long as you cancel within 30 days and haven’t used more than 10 credits. Please see our Terms and Conditions for more information.

• What is the number of reports left in your annual subscription mean?

  For each subscribed year of service, you are allowed to write 100 reports. Each report you write will lessen the amount of reports you can write by one. The number of available reports have no monetary value and do not carry over into the next ...

• How do I renew my subscription early?

  Click on “My Profile” from the menu Click on the “Subscriptions” tab Click the “Renew Early” button

• How can I change the credit card that I have saved to use for the subscription renewal?

  Click on “My Profile” from the menu Click on the “Subscriptions” tab Click the “Change Card” button